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Posted by Jacob Jones on 5/29/2020
At Jones & Son, we know that finding a jeweler you can trust is a process, and raises a lot of the same questions that come up early on in any relationship: Can I trust this person to treat me fairly? Will this person take advantage of me, or will they help me find what I truly want and need instead of just what they want me to have?
Building that kind of trust takes time. We're happy to do it because Jones and Son doesn't just want to sell jewelry. We want to be "Your Jeweler," and the name you can recommend to everyone for years to come. But to help set your mind at ease, Jones & Son maintains a number of professional relationships and affiliations that set us apart from other jewelers in Central Arkansas:
The Gemological Institute of America (GIA): Established in 1931, the GIA and GIA-certified diamonds are the undisputed standard of excellence throughout the world. In addition to serving as the benchmark certifier of the highest-quality diamonds, colored stones and pearls, GIA is also the Ivy League of jeweler education, turning out seasoned professionals who know diamonds and gemstones better than anyone. At Jones & Son, we strive to make sure every diamond we sell has the quality, cut and clarity to make it good enough to receive the GIA stamp of approval. Our co-owner Jason Jones was educated at the GIA, and upholds those same high standards in everything we do.
Jeweler's Mutual Insurance: When it's time to recommend an insurance provider to our customers to help protect their jewelry, Jones & Son always suggests the same company we trust to insure our inventory: Jeweler's Mutual Insurance. Jeweler's Mutual has been giving Americans peace-of-mind about their jewelry since 1913, and recently earned their 33rd consecutive A+ Superior rating from A.M. Best, one of the world's most respected insurance rating companies. If your piece is damaged, lost or stolen, there's no rigamarole or partial payments, just a guaranteed replacement of the same color, clarity and quality you had before. It's just that simple. If Jones & Son trusts Jeweler's Mutual, why shouldn't you?
This Business Serves Everyone: Jones & Son has been proudly serving customers of all races, faiths and orientations since we opened our doors over 30 years ago. That includes creating some of the first custom same-sex marriage wedding sets in the state. We pride ourselves on treating every customer with the dignity and respect they deserve. Not only do we believe it's the right thing to do, we know that acceptance of others and the way they choose to live their lives is a big part of what makes America the greatest country in the world. Look for the This Business Serves Everyone sticker at Jones & Son, and let us play a small role in the story of your happiest day.
The Better Business Bureau: While it might seem old fashioned in this world of instant online reviews on Facebook and Yelp, we still look for the Better Business Bureau sign everywhere we shop, and you should too. Jones & Son is proud to have been accredited by the Better Business Bureau since February 2004 and currently holds an A+ rating with zero customer complaints on file with the BBB. That rating is our customers speaking loud and clear: when you do business with Jones & Son, you can trust us to treat you the way we'd want a member of our own family to be treated when shopping for fine jewelry.